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General terms and conditions of trade

For the webshop recordsberlin

These Gtct only consider the German legal situation

Contract language is German. The general legal provisions apply. DE/EU: All prices are final prices VAT included plus shipping costs. With pickup the shipping costs are not required. Margin scheme/Second-hand goods: According to § 25a UStG Differenzbesteuerung, the statutory VAT included in the price is not shown separately. Europe Non-EU countries / Overseas: All prices are final prices plus shipping costs. VAT-free Export Delivery. Until full payment, the goods remain the property of hoehn-music. Should no payment of the ordered goods be received within 7 days, hoehn-music reserves the right to withdraw from the contract. There is no minimum order value at hoehn-music. Storage of the contract text for orders via our Internet shop: We store and send you the order data by e-mail. Your order details are no longer accessible via the Internet for security reasons. You can view the general terms and conditions of trade at any time under the menu item Gtct of our webshop.
Conclusion of contact
The buyer accepts the offer to complete a contract for fixed-price items at recordsberlin by placing the item (s) in the shopping cart, then clicking the listed steps up to the button "Submit order", accepting the Gtct and the right of withdrawal, then clicking on the button "Submit order" and then the buyer completes the payment process.
The ordered goods must be paid in advance.
Payment Germany: Bank transfer, PayPal, cash on pickup
Payment European Union: IBAN BIC Bank Transfer, PayPal
Payment Europe Non-EU Countries: IBAN BIC Bank Transfer, PayPal
Payment overseas: PayPal only
The specified shipping costs of the list in the Shipping menu item apply. International shipping costs can be found also in the menu item Shipping. hoehn-music ships with Deutsche Post, DHL and HLG. Turntables and hi-fi devices are only shipped within the EU. Oversized equipment is only available for pickup.
Delivery times after receipt of payment:
Germany: 1-3 business days
European Union: 3-7 business days
Europe Non-EU countries: 4-10 business days
Overseas: 5-19 business days
The cash payment at collection is possible at the specified address in the legal notice. Dates for collection should be arranged in good time.
Partial delivery
hoehn-music offers almost only one-off pieces, so there is no obligation to deliver even after the order has been confirmed. hoehn-music is entitled to partial deliveries, these are to be accepted by the customer. The purchase price of non-deliverable items will be refunded immediately by hoehn-music.
Packaging ordinance
Jens Höhn / hoehn-music is - via the contractor Friedrich Bähr GmbH & Co. KG, Hermann-Helms-Str.3, 28279 Bremen - involved in the Dual System Zentek for sales packaging. Zentek GmbH & Co. KG, Ettore-Bugatti-Str. 6-14, D-51149 Cologne.
Registry number Lucid: DE3666380288302
Warranty / Liability for defects
There are statutory warranty rights. For used items, the warranty period is limited to one year. The warranty begins with the receipt of the goods by the customer. The customer must examine the delivered goods immediately after delivery for any defects. Agreed is a condition as stated in the offer. That used goods can have traces of use is no defect.

Privacy information

Legal Basis/General

The central legal basis, which allows the collection and processing of personal data in certain cases, can be found in Article 6 EU GDPR. The following must be mentioned: The processing for the fulfillment of a contract with the person concerned, for the protection of the legitimate interests of the processing person and after the consent of the person concerned. When ordering goods, a contract is concluded between the customer and the company hoehn-music, as a result of which the seller hoehn-music is entitled to store customer data such as address, email and account.

When visiting our website cookies are used, these are small text files stored by your browser, which allow the functionality of our website, such as putting several items in the shopping cart.
They are technically necessary and thus justify our legitimate interest in the functionality of our website. The legal basis is Art. 6 para. 1 f) of the GDPR. By closing your browser cookies are usually deleted. The lifetime of persistent stored cookies is several minutes to several years. You may refuse the use of cookies according to the cookie notice on our website. Through your browser you can deactivate the acceptance of cookies, as well as you can delete cookies permanently stored in your browser.
Data collection during website visit
When visiting our website, the following data is automatically collected and stored by our web host: The user program (browser) and its version number, the IP address, as well as the operating system, the referrer URL, date and time. IP addresses are always stored in masked form. The collection of these data is not personal and conclusions on user identities can not be drawn. The deletion of these data takes place automatically after twelve months. Legitimate interests are operational functionality and operational security of our website. The legal basis is Art. 6 para. 1 f) of the GDPR. 
When contacting us by email or using our contact form your personal data will only be stored for the processing of your request or for contacting. After answering your request, this data will be deleted. The legal basis is Art. 6 para. 1 b) of the GDPR.
As the body responsible under the data protection regulations, we assure you that the collection, storage, modification, transfer, blocking, deletion and use of your personal data in our company for the protection of your personal data will always be in accordance with applicable law Privacy Policy and other statutory provisions.
Hosting Provider/Customer account/Order/Data transfer
All data collected when using our webshop are processed on the servers of our EU-based hosting provider. Your personal data, recorded in the context of an order through a customer account, will be passed on to third parties exclusively to the service partners involved in the execution of the contract, such as the logistics company commissioned with the delivery and the credit institution commissioned with payment matters or PayPal. The legal basis is Art. 6 para. 1 b) of the GDPR. However, in the case of the disclosure of your personal data to third parties, the scope of the data transmitted is limited to the minimum required. You have the right to receive free information about the personal data stored about you. We may ask you to contact us with inquiries at the address given in the provider identification: hoehn-music, Jens Höhn, Wiener Str. 32, 10999 Berlin Tel. 030/67966681 email: hoehn-music@recordsberlin.de.
Rights of persons concerned/Storage time
Insofar as the personal data stored with us about you are incorrect, the data will of course be corrected to a corresponding note on your part. The storage period is based on the fulfillment of the obligations of the contractual relationship and the statutory provisions, or said data remain stored until all mutual claims from the order or a cancellation or a complaint completely settled and the commercial and tax retention periods have expired. The customers of our webshop are assigned the right to receive information about the personal data, the right to restrict customer data processing, further they have the right of objection and the right of appeal to a supervisory authority as well as they have the right to data portability.
You also have the right to revoke your consent to the storage of your personal data at any time with future effect.
Deletion rights
In the event of a notification, the personal data stored about you will be deleted, unless the data in question are still needed to fulfill the obligations of the contractual relationship or if legal regulations preclude deletion. In this case, a deletion is replaced by a blocking of the personal data concerned. With all data protection legal inquiries we may ask you to turn to the address indicated above or in the provider identification.
The sound carriers of hoehn-music are all in used condition and they are classified according to the gradings of the hoehn-music Gradingssystems. First the record or CD is classified, then the cover or the sleeve, for CDs the booklet and the inserts. The comments in the article description for the mediums are always formulated in English. The stated guidelines of the status description in the menu item Grading apply. Items up to 6 € will be rated purely visually.
Cancellation policy
(valid for customers from the European Union) You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods. In order to exercise your right of withdrawal, you must contact us (recordsberlin, Jens Höhn, Wiener Str. 32, 10999 Berlin, Tel. 0049 (0) 30/67966681, email: hoehn-music@recordsberlin.de) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. You can also copy the model withdrawal form or any other unequivocal statement electronically and provide it with your data as a PDF file by email. If you make use of this option, we will immediately send you (eg by e-mail) a confirmation of the receipt of such a revocation. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have to repay all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment we will use the same means of payment as you used in the original transaction unless expressly agreed otherwise with you. In no case will you be charged fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to revoke the contract, you can electronically copy this form filled out with your data and send it as pdf by email or printed filled out with your data send it as a postal letter.)
To: recordsberlin, Jens Höhn, Wiener Str. 32, 10999 Berlin, Tel 0049 (0) 30/67966681, email: hoehn-music@recordsberlin.de
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods:
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.



DE/EU: All Prices are final prices VAT included plus shipping costs. Margin scheme/Second-Hand goods: According to §25a UStG Differenzbesteuerung, the statutory VAT included in the price is not shown separately. Non-EU/Overseas: All prices are final prices plus shipping costs. VAT-free Export Delivery.

Delivery Times

Germany: 1-3 Workdays


European Union: 3-7 Workdays

Deutsche Post / Hermes

Europe Non-EU Countries: 4-10 Workdays

Deutsche Post / DHL

Overseas: 5-19 Workdays

Deutsche Post / DHL

Details: Menu Item Shipping & Payment