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Right Of Withdrawal

 
Cancellation policy
 
(valid for customers from the European Union)
 
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must contact us (recordsberlin, Jens Höhn, Wiener Str. 32, 10999 Berlin, Tel. 0049 (0) 30/67966681, email: hoehn-music@recordsberlin.de) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
You can also copy the model withdrawal form or any other unequivocal statement electronically and provide it with your data as a PDF file by email. If you make use of this option, we will immediately send you (eg by e-mail) a confirmation of the receipt of such a revocation.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
 
 
Consequences of the cancellation
 
If you withdraw from this Agreement, we have have to repay all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment we will use the same means of payment as you used in the original transaction unless expressly agreed otherwise with you. In no case will you be charged fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
 
 
Model withdrawal form
 
(If you want to revoke the contract, you can electronically copy this form filled out with your data and send it as pdf by email or printed filled out with your data send it as a postal letter.)
To: recordsberlin, Jens Höhn, Wiener Str. 32, 10999 Berlin, Tel. 0049 (0) 30/67966681, email: hoehn-music@recordsberlin.de
 
 
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods:
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
date
(*) Delete as appropriate.

 

 


Information

All prices are final prices plus shipping costs. Germany/EU: Margin scheme/Second-Hand goods: According to §25a UStG Differenzbesteuerung, VAT is not separately. Non-EU/Overseas: VAT-free Export Delivery.

Delivery Times

Germany: 1-3 Workdays

Deutsche Post / HLG

European Union: 3-7 Workdays

Deutsche Post / HLG

Europe Non-EU Countries: 4-10 Workdays

Deutsche Post / DHL

Overseas: 5-19 Workdays

Deutsche Post / DHL

Details: Menu Item Shipping & Payment

 

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